Privacy Policy

Last updated: November 7, 2026

FitterOS LLC, doing business as CREATE, CREATE Houston, and CREATE Marketing (“CREATE,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit createhouston.com or createmarketing.io, submit a form, or communicate with us.

1. Information We Collect

Information you provide. When you submit a contact form, request information, or communicate with us, we collect the information you provide. This may include your first name, last name, email address, phone number, and any information included in your message.

Please do not submit sensitive personal information, such as Social Security numbers, financial account details, or medical information, through our website forms.

Information collected automatically. When you visit our websites, we may collect your IP address, browser and device information, referring website, pages viewed, and the dates and times of your visits. We may use cookies and similar technologies to collect this information.

2. How We Use Information

We use information to:

• Respond to inquiries and contact form submissions.

• Discuss our services, provide requested information, and follow up on your interest.

• Communicate about appointments, proposals, or ongoing work.

• Operate, maintain, and improve our websites.

• Understand website traffic and usage.

• Prevent spam, fraud, and unauthorized activity.

• Meet legal obligations and protect our rights.

Where consent is required for a particular use, we obtain that consent before proceeding.

3. Phone Calls and Text Messages

If you provide your phone number through a website form and agree to text follow-ups, we may text you from our CREATE business number about your inquiry, requested services, appointments, or related follow-up.

Message frequency varies based on your inquiry and conversation with us. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP or contacting us at info@createmarketing.io or (832) 481-6529. You may receive a final message confirming your opt-out. For help, reply HELP or contact us using these details.

Consent to receive text messages is not a condition of purchasing services. Submitting a form does not by itself enroll you in unrelated promotional text campaigns. We obtain separate consent where required for marketing messages.

We do not sell or share mobile phone numbers or text messaging consent information with third parties or affiliates for their own marketing or promotional purposes. We may share this information with service providers that help us deliver messages on our behalf, subject to appropriate restrictions.

4. Cookies and Analytics

Our websites may use cookies and similar technologies to support website functionality, remember preferences, and understand how visitors use our pages.

Analytics tools may collect information such as your IP address, device and browser type, pages visited, referring sources, and interactions with our websites.

You can manage or disable cookies through your browser settings. Disabling cookies may affect some website features. Where required by applicable law, we request consent before using nonessential cookies and provide a way to withdraw that consent.

5. How We Share Information

We may disclose the information described above:

• To service providers: Vendors supporting website hosting, form processing, customer relationship management, email, text messaging, analytics, and security, as needed to perform services for us.

• For legal and security purposes: When reasonably necessary to comply with law or legal process, protect people and property, investigate misuse, or enforce our agreements.

• During a business transaction: In connection with a merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable privacy requirements.

• At your direction: When you ask us to share information or otherwise authorize a disclosure.

6. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business records, resolve disputes, and satisfy legal obligations.

Retention periods depend on the type of information, the reason it was collected, and applicable requirements. We may retain limited records of opt-out requests to help ensure your communication preferences are honored.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, transmission method, or storage system can be guaranteed completely secure.

8. Your Choices and Privacy Rights

You may contact us to request access to, correction of, or deletion of your personal information, or to update your communication preferences.

Depending on where you live and which laws apply, you may also have rights to obtain a copy of your information and opt out of certain processing, including the sale of personal information, targeted advertising, or certain profiling activities, where applicable.

Submit a request by emailing info@createmarketing.io or calling (832) 481-6529. We may need to verify your identity before fulfilling a request. We will respond as required by applicable law.

If we deny a request, you may appeal by emailing us with the subject line “Privacy Request Appeal.” We will review the appeal and explain the outcome and any further complaint options required by applicable law.

We will not unlawfully discriminate against you for exercising your privacy rights.

9. Children’s Privacy

Our websites and services are intended for a general business audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

10. Third-Party Websites

Our websites may link to third-party websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy as our practices or legal requirements change. Updates will be posted on this page with a revised “Last updated” date. We will provide additional notice or obtain consent where required by law.

12. Contact Us

FitterOS LLC
Doing business as CREATE / CREATE Houston / CREATE Marketing
12909 Almeda Genoa Rd Ste 301
Houston, TX 77034

Email: info@createmarketing.io
Phone: (832) 481-6529